Firewall rule.. frequent disconnection and logout issue

Hello,
Just enabled Cloudflare for the website and our clients are getting frequent disconnection from their client area once they sign up.
Can anyone guide how to fix this issue.
Thanks

Is this on a website, or is it an app? Does it happen to everybody who’s logged in? The only thing I can think of is Websockets.

It’s website where client login and manage their account. Once client login it disconnect after couple of minutes and their session timed out / frequent.
Any settings need to be done on server side or Cloudflare panel?

Cloudflare shouldn’t interfere with logins or site cookies. So I don’t know why their login would drop.

You mentioned “Firewall rule.” Did you set any up? Or any Page Rules?

We tried to setup x-forwarders but then we removed the rules but problem persist.

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