What is the name of the domain?
What is the error message?
Contact Cloudflare, Inc and request the CA Bundle for Managed CA 685dbcf6cfd04add42145031cc7235ae
What is the issue you’re encountering
Trying to install a Cloudflare signed origin certificate on my Apache WHM/CPANEL server. Need the correct CA Bundle certificate.
What steps have you taken to resolve the issue?
I’ve read all of Cloudflare’s support pages. Apparently there is a new way of generating origin certificates in 2024. The documentation doesn’t seem to be up to date. My cpanel wants the Certificate Authority Bundle, but since Cloudflare generates a custom CA for each domain, it cannot find it.
Was the site working with SSL prior to adding it to Cloudflare?
Yes
What is the current SSL/TLS setting?
Full
What are the steps to reproduce the issue?
- Generate a CSR on my WHM/Cpanel server.
- Generate a new Cloudflare certificate using the CSR.
- Paste the Cloudflare signed certificate into the WHM/Cpanel form for a new certificate.
- Either submit with the CA Bundle field blank (it says it cannot find the CA Bundle for that CA) or attempt to fill the CA Bundle with the CA from Cloudflare documentation: origin_ca_ecc_root.pem . It generates an error saying the CA doesn’t match the cert.
