Film video and sound unmatch after upload


#1

We have streamed some films and some of them crashed.
About 20% of MP4, 50% of AVI, 50% of RMVB files become “video and sound timeline unmatch” after upload to stream service in cloudflare.
All of these files are between 150 to 400 MB, looks fine when played on laptop before upload.
Films crashed will always be crashed when uploaded. But other films with same format and similar size can pass and run well.


#2

This is probably the time to contact Support:
Login to Cloudflare and then contact Cloudflare Support

Or post the URL if you want someone from the Community to take a look.


closed #3

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