False Positive Abuse Detection - Multiple Domains Redirected to stream.ts Download

What is the name of the domain?

.

What is the error number?

9546200bce6edca1-FRA

What is the issue you’re encountering

CRITICAL SYSTEM BUG - Multiple Domains Affected

What steps have you taken to resolve the issue?

Issue: False positive abuse detection causing automatic redirect to cloudflare-terms-of-service-abuse.com/stream.ts
Problem:

Users are redirected and forced to download unwanted .ts files
Our legitimate business website is completely inaccessible
This proves it’s a systematic ML detection bug, not isolated case

Technical Details:

Website serves standard HTML/CSS/JS only - NO video content
Started recently, no previous issues

Evidence of System-Wide Bug:
Multiple unrelated domains affected
Identical redirect pattern to stream.ts
Both domains are legitimate non-streaming websites
Recent occurrence suggests new ML model deployment
Business Impact:

Homepage completely inaccessible
Users confused by suspicious file downloads
SEO and trust issues

Request:

Immediate allowlist for affected domains
Engineering escalation for ML model review
System-wide fix to prevent more false positives

This appears to be a recent ML model bug affecting multiple legitimate websites. Urgent engineering attention needed.
Support ticket sent - no response yet. Community help appreciated!

Hello, @user4875!
I’ve noticed that your ticket is already assigned to one of my colleagues, and I also let our T&S team know about this issue you’re dealing with. Please bare with us a little more while they analyze your case, and we’ll reply to you. Thank you!

This topic was automatically closed 2 days after the last reply. New replies are no longer allowed.