False Malware Flag on My Website – Urgent Assistance Needed

What is the name of the domain?

balkanglory.com

What is the error number?

1020

What is the error message?

Access Denied – This website is flagged for malware and is currently inaccessible.

What is the issue you’re encountering

My website has been flagged for malware by Cloudflare, but this is a false positive. The site has been thoroughly reviewed and scanned using tools like VirusTotal, and no malicious content was found. This block is severely impacting traffic, revenue, and user trust.

What steps have you taken to resolve the issue?

Submitted a support ticket to Cloudflare (Case #01283181).
Filed a report via the Trust and Safety Abuse Reporting Form as instructed.
Conducted full malware scans and verified the site’s cleanliness.
Ensured that my server and website files are secure.

VirusTotal Results: VirusTotal
Verified all files and scripts for suspicious activity – all clean.

What are the steps to reproduce the issue?

Visit the website: balkanglory.com
The browser displays the Cloudflare block page with the malware flag.

Screenshot of the error

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