False alerts about accessing dashboard from a new IP

Feedback

I still get emails with the subject Your Cloudflare account has been accessed from a new IP address, except the “new” address is always the same static IP of our offices from which I’ve been connecting for years. It would be nice for the Dashboard system to permanently remember frequently used IPs, or have a list of allowed IPs that never trigger this alert. Then Cloudflare won’t “cry wolf”, and if I ever do get an alert, I’ll know the Dash probably was accessed improperly.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.