Failure to create domain

What is the name of the domain?

tpf.co.za

What is the error number?

1428

What is the issue you’re encountering

The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.

What steps have you taken to resolve the issue?

I can take no steps, as the domain might have been previously added by another party not known to me. We registered the domain in 2023 but it was registered before that and the previous owner might have also used cloudflare. I need cloudflare support to remove that domain so that I can add it to my account.

What feature, service or problem is this related to?

Nameservers

What are the steps to reproduce the issue?

Trying to add the domain to cloudflare

Indeed, 2020-2023-ish (from historical WHOIS).

You need to open a support ticket for that to happen. https://dash.cloudflare.com/?to=/:account/support

1 Like

I am not able to create a ticket using this link ?
Is it possible to tag support in this thread please ?