Failing to issue edge certificate

What is the name of the domain?

gov.网站

What is the error message?

Pending Validation (Error: gov.网站 reported as potential risk: virus_total)

What is the issue you’re encountering

Cloudflare is failing to validate my domain to issue a universal edge certificate because virus total reports it as a potential risk. This domain has almost no history apart from a default nginx page a few years ago according to archive.org, and I manually checked with virus total and it appears to be a false positive from only one category out of 95.

What steps have you taken to resolve the issue?

  1. Turn off Cloudflare for the site and make all requests go to the origin server (works, therefore not my server issue but Cloudflare)
  2. Disable universal SSL, wait, and enable again to reissue edge certificates (fail, same error every time)
  3. Disable DNSSEC

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Flexible

What are the steps to reproduce the issue?

Simply try to get universal ssl working with flexible SSL and the edge certificates will fail to validate, both automatically and manually because of a false positive from virus total.

Hi there, thanks for reaching out to the Cloudflare Community!
I am sorry to hear about this issue, I have applied a fix on our side and you should see an active certificate shortly.

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Thank you, that has solved the issue

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