Failed to create DNS A CNAME record as *it's already exists* when i see none

Website, Application, Performance DNS & Network
1

What is the name of the domain?

traveleropah.com

What is the error number?

(Code: 81054)

What is the error message?

A CAME record with that host alreadv exists.

What is the issue you’re encountering

I’m trying to point this point this domain to a hosting so i could manage and design a website but it’ failed to create A CNAME record!

What feature, service or problem is this related to?

DNS records

2

Can you give the details of the CNAME record you are creating and show a screenshot of your DNS records page?

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3

Attached. I’m not really a techy guy this is really out of my comfort zone :slight_smile: Thanks

dns
dns1500×1061 119 KB

4

You are trying to create an A record for your domain traveloprah.com (@) but as you can see in your screenshot there is a CNAME record already for your domain traveloprah.com. As this is pointing to the Cloudflare parking page (default-page.cloudflareregistrar.com - I guess you bought the domain through Apple), you need to delete that CNAME and then your A record will add ok.

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5

No i canot delete both of the CNAME items as I’m getting this > A Unable to edit this record. It was generated by Cloudflare and can be modified in vour Registrar configuration. (Code: 1053)

I don’t know where to do this?

dns
dns1500×1061 119 KB

6

It’s not something I’ve done (buying a domain through Apple), so someone else may give a definitive answer, but I would guess it is under domain registrations here…
https://dash.cloudflare.com/?to=/:account/domains

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7

Fixed it and managed to delete the existing CNAME, you have to disable the Landing Page / Parking Page in the domain configuration, then you can delete the CNAME and add A record

Thanks btw

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