Failed to add new domain to cloudflare need help

The error is as below hope someone can help in the issue thx.

Failed to lookup registrar and hosting information of retouch.ga at this time. Please contact Cloudflare Support or try again later.

That domain is registered under a TLD which is governed by the Freenom registry. Freenom currently experiences issues with their Whois service which prevents such domains from being added to Cloudflare. Freenom needs to fix that on their side. Unfortunately there is no ETA known for that.

It probably is best to register a proper domain instead. They already go for less than $10 a year.

It’s not the case I just done a whois test and it result as below.

% IANA WHOIS server
% for more information on IANA, visit http://www.iana.org
% This query returned 1 object

domain: GA

organisation: Agence Nationale des Infrastructures Numériques et des Fréquences (ANINF)
address: Cours Pasteur, (Immeuble de la Solde)
address: BP: 798
address: Libreville
address: Gabon

contact: administrative
name: TLD Admin Contact
organisation: Agence Nationale des Infrastructures Numériques et des Fréquences (ANINF)
address: Cours Pasteur, (Immeuble de la Solde)
address: BP: 798
address: Libreville
address: Gabon
phone: +241 01 76 32 49

I can confirm that there are whois lookup websites and services that are successfully retrieving whois data. @sdayman Can we get a more technical details about the problem in case you have an insight of it since Freenom is not responding to any emails.

Are you querying directly against the Freenom WHOIS service?

https://whois.freenom.com/en/whois.html

Use this.

This is working though: http://mon.point.ml/cgi-bin/whois

It does not work from my side.

image

1 Like

That’s par for the course. Best to use a reliable registrar.

You are right. Not working now for me as well. Was working earlier.

It’s happening for me too, Anyone have any reliable FREE domain registrar websites?

This topic was automatically closed 3 days after the last reply. New replies are no longer allowed.