Failed to add my site due to Error Code: 1049

I tried to add my site voile.tech from dashboard but got voile.tech is not a registered domain.

I have read tips but still can’t understand why.

My domain is using the registrar’s default nameservers. Dig works as below:

.			511940	IN	NS	a.root-servers.net.
.			511940	IN	NS	b.root-servers.net.
.			511940	IN	NS	c.root-servers.net.
.			511940	IN	NS	d.root-servers.net.
.			511940	IN	NS	e.root-servers.net.
.			511940	IN	NS	f.root-servers.net.
.			511940	IN	NS	g.root-servers.net.
.			511940	IN	NS	h.root-servers.net.
.			511940	IN	NS	i.root-servers.net.
.			511940	IN	NS	j.root-servers.net.
.			511940	IN	NS	k.root-servers.net.
.			511940	IN	NS	l.root-servers.net.
.			511940	IN	NS	m.root-servers.net.
;; Received 228 bytes from 1.1.1.1#53(1.1.1.1) in 21 ms

tech.			172800	IN	NS	a.nic.tech.
tech.			172800	IN	NS	b.nic.tech.
tech.			172800	IN	NS	c.nic.tech.
tech.			172800	IN	NS	d.nic.tech.
;; Received 272 bytes from 192.203.230.10#53(192.203.230.10) in 30 ms

voile.TECH.		3600	IN	NS	dns21.hichina.com.
voile.TECH.		3600	IN	NS	dns22.hichina.com.
;; Received 89 bytes from 185.38.99.6#53(185.38.99.6) in 1296 ms

;; connection timed out; no servers could be reached

And whois works as below:

% IANA WHOIS server
% for more information on IANA, visit http://www.iana.org
% This query returned 1 object

refer:        whois.nic.tech

domain:       TECH

organisation: Dot Tech LLC
address:      F/19, BC1, Ras Al Khaimah FTZ
address:      P.O Box # 16113, Ras Al Khaimah - 16113
address:      United Arab Emirates

contact:      administrative
name:         Manager
organisation: DotTech, Inc
address:      F/19, BC1, Ras Al Khaimah FTZ
address:      P.O Box # 16113, Ras Al Khaimah - 16113
address:      United Arab Emirates
phone:        +1.4154494774
fax-no:       +91.2230797508
e-mail:       [email protected]

contact:      technical
name:         CTO
organisation: CentralNic
address:      Saddlers House, 4th Floor
address:      44 Gutter Lane
address:      London EC2V 6BR
address:      United Kingdom
phone:        +44.2033880600
fax-no:       +44.2033880601
e-mail:       [email protected]

nserver:      A.NIC.TECH 194.169.218.60 2001:67c:13cc:0:0:0:1:60
nserver:      B.NIC.TECH 185.24.64.60 2a04:2b00:13cc:0:0:0:1:60
nserver:      C.NIC.TECH 185.38.99.6 2a02:e180:3:0:0:0:0:6
nserver:      D.NIC.TECH 108.59.161.6 2a02:e180:4:0:0:0:0:6
ds-rdata:     50095 8 1 82F72F2462DEE25B99DA2470535AD0A7D131F1EB
ds-rdata:     50095 8 2 83F40D01141484D8F07305E5D2E44AC5663149054C598D6E9D993C661686C6EE

whois:        whois.nic.tech

status:       ACTIVE
remarks:      Registration information: http://www.radixregistry.com

created:      2015-03-12
changed:      2020-04-15
source:       IANA

# whois.nic.tech

Domain Name: VOILE.TECH
Registry Domain ID: D183904529-CNIC
Registrar WHOIS Server: grs-whois.hichina.com
Registrar URL:
Updated Date: 2020-04-23T10:52:12.0Z
Creation Date: 2020-04-23T10:35:17.0Z
Registry Expiry Date: 2030-04-23T23:59:59.0Z
Registrar: Alibaba Cloud Computing Ltd. d/b/a HiChina (www.net.cn)
Registrar IANA ID: 1599
Domain Status: serverTransferProhibited https://icann.org/epp#serverTransferProhibited
Registrant Organization: chen mo han
Registrant State/Province: an hui
Registrant Country: CN
Registrant Email: Please query the RDDS service of the Registrar of Record identified in this output for information on how to contact the Registrant, Admin, or Tech contact of the queried domain name.
Admin Email: Please query the RDDS service of the Registrar of Record identified in this output for information on how to contact the Registrant, Admin, or Tech contact of the queried domain name.
Tech Email: Please query the RDDS service of the Registrar of Record identified in this output for information on how to contact the Registrant, Admin, or Tech contact of the queried domain name.
Name Server: DNS21.HICHINA.COM
Name Server: DNS22.HICHINA.COM
DNSSEC: unsigned
Billing Email: Please query the RDDS service of the Registrar of Record identified in this output for information on how to contact the Registrant, Admin, or Tech contact of the queried domain name.
Registrar Abuse Contact Email: [email protected]
Registrar Abuse Contact Phone: +86.95187
URL of the ICANN Whois Inaccuracy Complaint Form: https://www.icann.org/wicf/
>>> Last update of WHOIS database: 2020-06-10T07:18:53.0Z <<<

# grs-whois.hichina.com

Allow only queries : com,net,cc,tv

Could someone please tell me how can I deal with this problem?

Hi @voile,

Just checking that you managed to get this resolved? It looks like your domain does point to Cloudflare now.

I suspect this was the original issue.

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