Failed Login Attempts from IP address

Website, Application, Performance Security
1

Hello,

We are an online streaming service and are getting a lot of traffic now with users creating accounts and signing up. This is great, but users are now getting this error when trying to log in:
Sorry, too many failed login attempts from your IP address. This IP address is temporarily blocked. Try again later or [request a new password]

These are just regular users getting this and not an attack. We have turned off Flood Control for now and that seems to have fixed it, but I have no idea why this is occurring and we should handle it.

Thanks,
Sean

2

It sounds like your server isn’t restoring Visitor IP addresses, so they’re all showing up from the same Cloudflare proxy server IP address.

https://support.cloudflare.com/hc/en-us/articles/200170786-Restoring-original-visitor-IPs-Logging-visitor-IP-addresses-with-mod-cloudflare-

1 Like
3

Great, thanks! We will look into it.

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