Extra mailpoet txt and cname not propogating

website is canaanhoney co nz
mail is com
name servers are Cloudflare for both
website is working properly on co nz
mail is working properly on com

have added mailpoet cname and txt records
BUT - mailpoet cant find the cname and mx records now 4+ days later
why are the above not showing up when using mxtoolbox or the mailpoet tool

I see the CNAME and TXT records for canaanhoney.com. They look fine.

> host mailpoet1._domainkey.canaanhoney.com
mailpoet1._domainkey.canaanhoney.com is an alias for dkim1.sendingservice.net.
> host -t txt canaanhoney.com
canaanhoney.com descriptive text "v=spf1 +a +mx +ip4:  ip4: include:_spf.webhost.co.nz ~all"
canaanhoney.com descriptive text "v=DKIM1; k=rsa; p=MIIBIjANBgkqhkiG9w0BAQEFAAOCAQ8AMIIBCgKCAQEAz59uQQqqREgt31f530AYewn65IT2q0+uFIu17btWjM7uwdiHga8e5DiNRDJLy1WfD4s5FAIJxfBTMSTiqf0bikTHaHYcjxBfpcWaBK4BzRUETI38JIYqwlCMmYI8JPNpMWCejQrIJhEzDfz9AnI+nh1eS/427KUR4G2DYtvA1t4wicDf18+IfMTzCvfGQDnJs" "\" rTzF7IAXYORtIOnUTO2vx/rhVC2qq7Tuvnxj36WrAQ10kK62eJO6YHzQtZ+G69DsNcP97uAlA0V8FHvDXnKbbCjoFbl1v1T8nskbndkfw0qm41yhudwjlyfWTQFVzJcZHvFv/fhyCiUFcp8NxklIQIDAQAB;"
> host -t mx canaanhoney.com
canaanhoney.com mail is handled by 10 mx2.webhost.co.nz.
canaanhoney.com mail is handled by 5 mx1.webhost.co.nz.
canaanhoney.com mail is handled by 20 mx3.webhost.co.nz.
canaanhoney.com mail is handled by 30 mx4.webhost.co.nz.
canaanhoney.com mail is handled by 40 mx2.webhost.co.nz.
1 Like

Is the CNAME set to unproxied :grey: (DNS-only) :thinking:

I wonder if the DKIM value is correctly split :thinking:

Furthermore, isn’t the DKIM revooked?

I got the cname working… found the following
If you use Cloudflare as your domain’s DNS provider, switch from “Proxied” to “DNS only” Proxy status for both of the records:
but while it says that the txt record is happening, I cant see the records that should be there…

txt _dmarc
and txt _mailpoet

how do I get to see those?

They are there, at least for the .com domain, assuming that’s what you’re talking about. If you have the “dig” command you can look them up that way, example:

$ dig txt _mailpoet.canaanhoney.com

; <<>> DiG 9.16.1-Ubuntu <<>> txt _mailpoet.canaanhoney.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 10521
;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1

; EDNS: version: 0, flags:; udp: 1232
;_mailpoet.canaanhoney.com.     IN      TXT

_mailpoet.canaanhoney.com. 300  IN      TXT     "c01f8557557a3ff1bd18ab89539282eb"

;; Query time: 33 msec
;; WHEN: Thu Aug 04 16:19:33 CDT 2022
;; MSG SIZE  rcvd: 99

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