I am setting up a custom subdomain with Sherpadesk and when Sherpadesk tries to issue a certificate for the subdomain it is getting blocked by Cloudflare and won’t let it be created.
I created the A and TXT records. But Sherpadesh won’t create the certificate. This is what their support told me.
“A DNS CAA record exists for domain which forbids the issuance of this certificate. So your configuration of the domain does not allow to create certificate.”
What steps do I need to take to rectify this?