(External) Domain cannot be resolved by Cloudflare

To whom it may concern (Cloudflare seems to support this only w/ paid plan:(

Domain is NOT hosted at Cloudflare and 1.1.1.1 and 1.0.0.1 cannot resolve it so i asked [email protected] but received a reply that they only accept eMails from registered account → now they ask me for a paid plan to get support (for a problem which only happens at their servers)?
Did already purge the cache (1.1.1.1/purge-cache) just in case if the responsible nameserver maybe had some problems during night which might have been synced (9.9.9.9 or 8.8.8.8 works fine) Any help greatly appreciated (No, i won’t sign up for paid plan after this;)

It’ll be difficult to help at all unless you say what the domain name is.

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Thanks for your help - it turned out that the responsible nameserver had an error with DNSSEC (he insisted that everythink is OK - when i deactivated DNSSEC everything worked again) grr

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