Expired/Trandfered away domains remaining in domain list

[Rocketesta]

I have an issue where I transferred some expired (not deleted) .uk domains away from cloudflare to another registrar, where I then renewed them.

OK, the domains are safe, but now I get an expired message on any page reguest to the domain:

Presumably this is because the domain is still stuck in cloudflare registrar’s DB, but what I want to know is… how can I provoke cloudflare in removing it from /registar in my account and it’s cache? deleting the website and adding it back does not do so.

I have expired domains from 2022 still in my account, so it happening automatically seems unlikely.

I’m unable to open tickets to resolve this (redirect loop).

[Rocketesta]

Still on-going.

[dmartin1]

I started a ticket so we can gather more information on this.

Can you respond to ticket 2783158 when you have a chance?

[Rocketesta]

Still on-going

[matteo]

Have you replied to ticket 2783158?

[Rocketesta]

yes, over 3 days ago; error still persists.

[glenn10]

Ominously similar to the issue I have reported where zones removed still appear in the Infrastructure list.

Zones removed are still showing in Cloudflare Security Center -> Infrastructure

Security Center → Infrastructure lists domains that were removed from Cloudflare, and should therefore not be visible in Cloudflare. Cloudflare is not the authoritative DNS for any of these domains. I have rescanned and they are still listed, but should no longer be. Can anyone explain why they are listed and how I can remove them please? Thanks

[Rocketesta]

I’m curious why Cloudflare rep replies get thumbs up without providing a solution, what’s that about?

[epic.network]

@Rocketesta

what’s that about?

It’s just a positive reaction to the creation of a ticket on your behalf.

[Rocketesta]

ticket assigned to registrar team, i’ve no idea why it would take so long to do that, it’s pretty obvious it’s not a user error.

Also, wondering why the thread was moved from registrar section to General. it’s a registrar issue.

[glenn10]

This has degraded to the point that a scan cannot be started from Security Center → Infrastructure. The following error is displayed on a laptop and phone with multiple browsers:

API Request Failed: POST /api/v4/accounts/…/intel/attack-surface-report/start (500)

And the domains remain listed that were removed from Cloudflare, all displaying zero traffic proxied through Cloudflare including a domain that does have proxy records in Cloudflare DNS.

[Rocketesta]

My issue did get resolved; but it is unclear how, whether it was automated (slow) or manual intervention. I still have a bunch of old expired domains appearing in my account that are long gone with no website associated with CF either.

[glenn10]

Rocketesta, I received a reply from someone in the Cloudflare Team re my post about the API Error that was displayed on all browsers and devices. I was able to start a scan and all the old/expired domains disappeared, leaving only the correct ones showing. So problem solved!