I recently had a new Government website approved from the dotgov.gov registrar. This is a brand new domain that has never been used before and never had any DNS service. I want to use Cloudflare to provide DNS service and the nameservers that I need. When I try to add the site to my Cloudflare account, it says that the site cannot be found. How do I go about establishing nameservers for a brand new site?
.gov is always tricky. The first thing I would try would be to add it to dns.he.net with some temporary IP addresses, then see if Cloudflare will accept that.
If that doesn’t work, please let us know.
I setup an account with dns.he.net and put in their nameservers. Still getting a message that DNS validation failed.
And the temporary IP addresses? I generally test this with dnschecker.org
While you’re experimenting with that, please open a ticket via email: support AT cloudflare DOT com
and let them know you need assistance adding a dot gov domain to your account. As soon as you get the autoreply with the ticket #, please post that # here. The ticket will mostly likely auto-close, but we can escalate the ticket.
I put in a Support ticket with Cloudflare. It is ticket number 2322596.
Ok, I’ve put that ticket # into the escalation queue.
Thank you for doing that.
Good to note, at the moment, adding a .gov
zone requires assistance, if your post is WRT adding a .gov
zone, please contact support AT cloudflare DOT com with the name of the zone, post with the ticket number here and your post as
Something else
and we’ll take care of the rest.
Shortly after putting in my ticket, they were able to add my new site manually. DNS has now been established. I appreciate the help from this forum.
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