Error: Your connection is not private

I see this error since yesterday “Your connection is not private”. Its been a week I am using Cloudflare SSL cert. My site was running perfectly with secure https url suddenly I see this error and says “not secure” in the URL.

Please help to fix this

URL: https://www.whyatrip.com/

Hi @rashmisonke,

It seems to me that your root domain is unproxied and is redirected to www which is proxied. It works OK for me, can you post the output of these:

ping whyatrip.com
ping www.whyatrip.com
nslookup whyatrip.com
nslookup www.whyatrip.com

PING whyatrip.com (13.127.141.244) 56(84) bytes of data

PING www.whyatrip.com (104.24.113.62) 56(84) bytes of data

nslookup whyatrip.com
Server: 172.31.0.2
Address: 172.31.0.2#53
Non-authoritative answer:
Name: whyatrip.com
Address: 13.127.141.244

nslookup www.whyatrip.com
Server: 172.31.0.2
Address: 172.31.0.2#53
Non-authoritative answer:
Name: www.whyatrip.com
Address: 104.24.112.62
Name: www.whyatrip.com
Address: 104.24.113.62

Hi again @rashmisonke,

Apologies for the delay, I missed your reply.

Your root domain doesn’t seem to be proxied, but it redirects to www which is.

Can you try again and see if it’s working, as it is for me. If still not, can you click ‘Advanced’ under the not secure message and post a screenshot of that?

1 Like