Error while requesting from certificate service (Code: 1401)


#1

Hello, I am trying to upgrade to the Dedicated SSL Certificate (5$/mo) and I came up with an error:
Error while requesting from certificate service (Code: 1401)

When I try to repeat the operation, I see that this option is grayed out saying that “included in subscription” and my credit card is already charged. However, after that I get these errors again:
Ordering your certificate Failed
We were unable to order your certificate from the Certificate Authority. Please retry the operation or contact support for assistance.

Error while requesting from certificate service (Code: 1401)

How can I solve this?

I would like to note that my URL includes non-English characters…
*.canlıbahissiteleri.com
5th letter is not an english “i” but an “ı”

Thank you


#2

You’d have to contact Support for this: support AT cloudflare DOT com
or https://support.cloudflare.com/hc/en-us/requests


#3

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