My website is not opening on mobile device. There is a loading error showing, I need help with this please.
www . upgraving . com (Without space) is the domain of the website
Cannot replicate on android. Can you try a different mobile or incognito window? Exact steps to reproduce & screenshot would be helpful. Does it happen on mobile connection or mobile and wifi?
Thank you for asking.
I cannot replicate this neither on my mobile phone, neither on my desktop pc. It’s working perfectly fine.
What kind of an error are you experiencing?
However, I can see 301 redirect from www to the naked-domain via WordPress.
Nevertheless, could you double-check if you have had configured “mobile sub-domain” at Cloudflare dashboard?
Kindly, navigate to the Cloudflare dashboard → Speed → Optimization → scroll down to the section “Mobile” and check for “Mobile Redirect” option
May I ask have you tried using a different Web browser, or tried clearing your Web browser cache?
How about using a Private window (Incognito mode) or a VPN connection if possible?
The problem is with Iphone and Ipads devices. The problem goes on and off. I do not understand what is going on. I can not open my website from my iphone now but I know I could work if I try later. I tried what you told me about the speed-optimization ‘‘Mobile Redirect’’ option and the problem is still consistent. Any other advice on what should I do?
ah, this is sounding familiar, with safari or chrome?
You must create a rule for redirection to www I show you the step by step
- Select Rules Page Rules
- Create Page Rules
3 Required Url = domain you are using
- configuration = URL forwarding
- Status code 301: permanent redirect
- Destination URL = www.domain.?
Debes crear una regla para redireccion a www te muestro el paso a paso
- Selecciona Reglas > Reglas de Pagina
- Crear Reglas de Página
3 Url obligatorio = dominio que estes utilizando
- configuracion = Reemvio URL
- codigo de Estado 301: redireccion permanente
- URL de destino = www.dominio.?
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