Error when adding any payment method: Account does not have payment method set up

[web.fmowsi]

What is the name of the domain?

example.com

What is the error message?

account does not have payment method set up

What is the issue you’re encountering

I’ve tried to use Paypal and my credit card for renewal my domains but unsuccessful. I got “cloudflare account does not have payment method set up” error

Billing issues requre a Billing ticket with Support

01407404

In what area can we help you?

Payment issue

Screenshot of the error

[samsongorr]

Also having this issue. I thought they fixed it but apparently not.

[cloonan]

@web.fmowsi if you already have a ticket, Support will respond to you on that ticket. Questions about billing will need to be resolved by the Customer Support team and cannot be resolved on the Community.

@samsongorr, sorry for the issues, you’ll need to follow these directions here, Billing, Plans & Subscription Questions. The Community cannot assist with Billing, Account nor Registrar issues, you need a ticket with Support.