Error when adding a specific .de domain

I get the error “The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.” when trying to add this domain:

I am the domain owner.

This message means that the domain is or was previously in an Enterprise account and was locked to prevent it being added to another account.

If you have acquired this domain from a seller, then contact them to ask them to remove the hold. If you purchased new (maybe it was owned previously, then expired and deleted), then you will need to raise an Account support ticket with Cloudflare to ask how to proceed.

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