Error "The zone name provided is subject to a hold which disallows the creation of this zone"

Good afternoon, we cannot register the domain “capriza com” due to an error that occurs. Error "The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed.
We bought this domain in November.

Please make an account ticket here: https://dash.cloudflare.com/?to=/:account/support

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