Error 1000 Ray ID: 91584ebd6f8de227 • 2025-02-21 17:03:03 UTC
DNS points to prohibited IP
Website down!
Troubleshooting
DNS records
Troubleshooting
Do your DNS records point at Godaddy?
If so, these are probably related…
If not Godaddy, what IP address are your records pointing to?
GoDaddy tells me the DNS does not point at them. They said they host the website and they don’t control the DNS and firewall services → that’s Cloudflare they tell me. They did try to get me to move everything over to them to fix the problem. It’s all quite confusing.
IP addresses are 104.21.86.61 and 172.67.215.167
Those are the Cloudflare proxy IPs because your DNS record is proxied. What is the IP address you have set in the Cloudflare DNS? If unsure, show a screenshot of this page…
https://dash.cloudflare.com/?to=/:account/:zone/dns/records
I’m not sure what the IP address we have set in the Cloudflare DNS. I’ve attached a screenshot of the page you requested
You need to select the domain on that page and then it will take you to the DNS records page for it. That’s the page we need to see.
The IP address for your site, starting 160.153.x.x is a Godaddy IP address but is announced using Cloudflare’s anycast network. Probably a recent change which is why error 1000 has suddenly appeared.
As in the links above, you’ll need to find a Godaddy support person who understands this and can help. I don’t use Godaddy’s hosting myself, but according to those posts I linked to it’s something to do with Godaddy’s managed Wordpress service which uses Cloudflare. You may want to set those records to “DNS only” so the Godaddy rep can see their IP address returned rather than the proxy IPs.
NetRange: 160.153.0.0 - 160.153.255.255
CIDR: 160.153.0.0/16
NetName: GO-DADDY-COM-LLC
NetHandle: NET-160-153-0-0-1
Parent: NET160 (NET-160-0-0-0-0)
NetType: Direct Allocation
OriginAS: AS26496
Organization: GoDaddy.com, LLC (GODAD)
RegDate: 2011-09-01
Updated: 2014-02-25
Comment: Please send abuse complaints to [email protected]
Ref: https://rdap.arin.net/registry/ip/160.153.0.0
Ok. Thank you so much for your assistance. You’ve been a great help!
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