Error Samsung TV and Vizio TV Browsers

[cscholton]

What is the name of the domain?

Vimeo AI-Powered Video Platform

What is the error number?

106050

What is the error message?

[Cloudflare turnsile] Error: 106050

What is the issue you’re encountering

Cloudflare turnsile Errors for Samsung/Vizio SmartTV browsers

What steps have you taken to resolve the issue?

We have a app for SmartTV’s platforms, and our video content is hosted on Vimeo.
All of the Smart TV vendors (manufactures) have their own browser builds and include
their own API’s for their SmartTVs. These are not browsers which users can download
update, configure and manage on their own.

Screenshot of the error

[cscholton]

Here’s the error in the console logs

We are not certain if this is a Cloudflare issue or with how Vimeo has it configured.
I’m trying to figure out which at the moment.

This has been an exceptionally negative experience.