ERROR : (r0:55248) Query failed: DNS server error: server failure

DNS & Network
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#1

we try to connect this domain " skywaytour.com " for email delivery, we’re getting the below error message,

ERROR : (r0:55248) Query failed: DNS server error: server failure

#2

I’m not sure what exactly you’re doing or why you’re getting that error message, but…

🔓  skywaytour.com.  300  MX  0    aspmx.lgoogle.com.
🔓  skywaytour.com.  300  MX  5    alt1.aspmx.lgoogle.com.
🔓  skywaytour.com.  300  MX  15   alt2.aspmx.lgoogle.com.
🔓  skywaytour.com.  300  MX  15   aspmx2.googlemail.com.
🔓  skywaytour.com.  300  MX  20   aspmx3.googlemail.com.
🔓  skywaytour.com.  300  MX  25   aspmx4.googlemail.com.
🔓  skywaytour.com.  300  MX  30   aspmx5.googlemail.com.
🔓  skywaytour.com.  300  MX  100  us2.mx1.mailhostbox.com.
🔓  skywaytour.com.  300  MX  100  us2.mx2.mailhostbox.com.
🔓  skywaytour.com.  300  MX  100  us2.mx3.mailhostbox.com.

The domain’s MX records are mostly wrong. In particular, they have “lgoogle.com” instead of “l.google.com”.

Fortunately, lgoogle.com seems to be controlled by Google, but it doesn’t resolve properly, which might be why you get the “server failure” error.

Additionally, domains are only supposed to have 5 G Suite MX records, but this one has 7 (3 of them misspelled). Google changed the MX records. The old and new ones still work, but this domain has a combination of the two for some reason. It’s probably mostly harmless, but should get cleaned up.

Also, it has those mailhostbox.com MX records. I don’t know if that’s on purpose, in case Google has an outage, or what.

https://support.cloudflare.com/hc/en-us/articles/200168896-How-do-I-add-Google-Apps-MX-mail-records-

https://support.google.com/a/answer/7174013?hl=en

1 Like
#3

thank you for the reply, we will clean up MX records and will check it

1 Like
#4

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