Error on cloudflare.com video player

Hello.

On this page:
https://www.cloudflare.com/case-studies/

when you click on the gear icon from the video player for any video and choose “Report playback issue”, the system return “error code: 1042”.

Here is the link for the first video for example:
https://playback-report.videodelivery.net/?v=5efe5eca1517ad1a2f9ff3e75cc9cf5a&vers=2fb72a8-fla9&i=aabfb7e27dd54a31bf337e376f9f80ca

I try to send you a ticket and the system just return “Your issue has been marked as Resolved in our system.”.

It Will be a good idea to put some sort of Site related feedback form even for free users, simply because with this user experience very few people lose their time to post it again here on the forum, just to inform you of something wrong and try to help Cloudflare to improve the service.

This topic was automatically closed 15 days after the last reply. New replies are no longer allowed.