DNS points to prohibited IP What happened? You’ve requested a page on a website (www.greateraucklandchorus.com) that is on the Cloudflare network. Unfortunately, it is resolving to an IP address that is creating a conflict within Cloudflare’s system. What can I do? If you are the owner of this website: you should login to Cloudflare and change the DNS A records for www.greateraucklandchorus.com to resolve to a different IP address. Was this page helpfu
What is the issue you’re encountering
Since changing name servers to connect to Microsoft 365 for non-profit organisations, the domain has been down with error message showing. Its over 36 hours now
What steps have you taken to resolve the issue?
No DNS experience here, unfortunately. We are using Freeparking.co.nz as third party provider but there the DNS details look different to cloudflares ones
Every provider’s DNS dashboard is going to look different, but the underlying principles are the same.
In your Cloudflare DNS page, change the “Proxy” Status from Proxied to DNS Only . This will disable all Cloudflare Proxy services for your domain, but DNS functions will function normally.
The reason you need to do this is that your hosting provider Freeparking.co.nz themselves use Cloudflare Proxy, and it’s the chained Cloudflare Proxy that’s causing the conflict IP. Disabling the Cloudflare Proxy at your end should fix the problem.
Sure. I am wondering if I did something wrong as one of the old nameservers stayed in freeparking and after 36 hours of no change, I investigated and found this. so I deleted it but it also removed a new one. I then added the new one back in. Could that have done any damage?
Wow, this is far worse than I supposed. It seems you imported DNS records of an already-proxied domain so you have a whole bunch of Cloudflare Proxy IP addresses in there which you should never use directly.
Let’s focus on getting your website addresses greateraucklandchorus.com and www.greateraucklandchorus.com to work.
Please delete the 8 DNS records marked below that are pointed at Cloudflare Proxy IP addresses. These are:
2 A (IPv4) records for greateraucklandchorus.com
2 A (IPv4) records for www.greateraucklandchorus.com
2 AAAA (IPv6) records for greateraucklandchorus.com
2 AAAA (IPv6) records for www.greateraucklandchorus.com
You’re still pointing to yet another Cloudflare Proxy IP!
Where are you getting the IP address 172.69.0.133 that you’re using from? Can you provide a screenshot of where you got the IP from so I can better understand your setup?
This was given to me by Freeparking (they are a bit useless with their help effort). The person there guided me to where to find it. I am so sorry that this is so difficult
OK. If the site is hosted with Freeparking, then you must have a hosting account with them and a control panel to access the hosting account.
Please access your Freeparking hosting control panel and follow their official guide below to retrieve your correct hosting IP address. The correct IP address is the only missing link we need to restore your website.
Ok, i just had a long conversation with Freeparking. They are not the host, only third party apparently. They hzve had a look at all the IP detaiks I send them through but all point back to cloudflare. They have now asked me to contact cloudflare for records (not sure how as we are currently on the free plan due to having paid our domain through Freeparking) or contact our website provider, choir genius
to DNS Only 
. This will disable all Cloudflare Proxy services for your domain, but DNS functions will function normally.
