Error loading images in Argentina

Hi! I’m getting this error with almost all images in my website.
My page starts loading but images download rate degradate after seconds and then stops.
https://file.nubing.com.ar/apps/49c0b85c-fc69-48fe-927f-28801f957067.jpg net::ERR_CONNECTION_CLOSED 200

Any suggestion?
Thanks!

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I have the same problem with several of my pages pointed to Cloudflare.

I have problems with the pages using the following IPs (cdn.Cloudflare.net):

104.27.162.200
104.28.3.29

The problem is occored in the Brazil!

test in the ping:
Esgotado o tempo limite do pedido.
Resposta de 104.18.59.56: bytes=32 tempo=23ms TTL=58
Resposta de 104.18.59.56: bytes=32 tempo=24ms TTL=58
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.

Estatísticas do Ping para 104.18.59.56:
Pacotes: send= 2437, ok= 1291, Fail= 1146 (47% de
fail),
Aproximar um número redondo de vezes em milissegundos:
Mínimo = 23ms, Máximo = 344ms, Média = 45ms
Control-C

Thanks!

Yes, Cloudflarestatus shows an issue in POA, https://www.cloudflarestatus.com/, subscribe to the alert for updates.

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Hi! I’m getting this error with almost all images in my website.
My page starts loading but images download rate degradate after seconds and then stops.

I have problems with the pages using the following IPs (cdn.Cloudflare.net):

test in the ping:
Esgotado o tempo limite do pedido.
Resposta de 104.18.59.56: bytes=32 tempo=23ms TTL=58
Resposta de 104.18.59.56: bytes=32 tempo=24ms TTL=58
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.

Estatísticas do Ping para 104.18.59.56:
Pacotes: send= 2437, ok= 1291, Fail= 1146 (47% de
fail),
Aproximar um número redondo de vezes em milissegundos:
Mínimo = 23ms, Máximo = 344ms, Média = 45ms
Control-C
Any suggestion?
Thanks!

Clients under Embratel have issues to connect in Cloudflare network Cloudflare Status - Network Performance issue in Brazil

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I’m having the similar problem. I can’t access anything in my website.

@cloonan, do you guys have an estimated time to fix this issue?

No ETA on fix yet, but the issue has been identified and a fix is in process. I’ve subscribed to the alert and will post an update when it comes through.

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Several problems with Embratel + Cloudflare in Brazil

Start: Tue May 14 14:16:57 2019
HOST: eunarede Loss% Snt Last Avg Best Wrst StDev
1.|-- 192.168.1.1 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 10.53.128.1 0.0% 10 9.8 8.9 7.8 9.8 0.5
3.|-- bd040073.virtua.com.br 10.0% 10 8.7 8.2 4.4 9.7 1.4
4.|-- bd040072.virtua.com.br 0.0% 10 8.8 10.5 8.4 19.5 3.4
5.|-- embratel-T0-4-1-1-uacc02.ctamr.embratel.net.br 0.0% 10 9.1 12.4 8.4 20.4 4.8
6.|-- ebt-H0-11-0-0-tcore01.ctamc.embratel.net.br 0.0% 10 20.1 18.9 17.1 21.0 0.9
7.|-- ebt-B4101-tcore01.spomb.embratel.net.br 0.0% 10 22.9 22.1 18.3 30.1 3.3
8.|-- ebt-H0-4-0-1-agg02.spo.embratel.net.br 0.0% 10 17.9 17.5 16.4 19.3 0.7
9.|-- peer-B53-1702-agg02.spo.embratel.net.br 70.0% 10 21.8 20.1 18.6 21.8 1.4
10.|-- 104.27.157.48 70.0% 10 19.5 19.0 18.4 19.5 0.0

In Sao Paulo this problem is occurred.

PING 104.18.58.56 56(84) bytes of data.
64 bytes from 104.18.58.56: icmp_seq=3 ttl=54 time=3.20 ms
64 bytes from 104.18.58.56: icmp_seq=4 ttl=54 time=3.19 ms
64 bytes from 104.18.58.56: icmp_seq=5 ttl=54 time=3.20 ms
64 bytes from 104.18.58.56: icmp_seq=7 ttl=54 time=3.17 ms
64 bytes from 104.18.58.56: icmp_seq=9 ttl=54 time=3.21 ms
64 bytes from 104.18.58.56: icmp_seq=10 ttl=54 time=3.16 ms
64 bytes from 104.18.58.56: icmp_seq=11 ttl=54 time=3.19 ms
64 bytes from 104.18.58.56: icmp_seq=12 ttl=54 time=3.16 ms
^C
— cxxxxxxx ping statistics —
30 packets transmitted, 8 received, 73% packet loss, time 29487ms
rtt min/avg/max/mdev = 3.163/3.190/3.210/0.076 ms

traceroute to 104.18.59.56, 30 hops max, 60 byte packets
1 exxxx.sa-east-1.compute.amazonaws.com (xxxxx) 101.724 ms 101.723 ms xxxxx 7.858 ms
2 100.66.0.140 (100.66.0.140) 16.893 ms 100.66.0.200 (100.66.0.200) 21.921 ms 100.66.0.212 (100.66.0.212) 49.885 ms
3 100.66.0.23 (100.66.0.23) 16.005 ms 100.66.0.81 (100.66.0.81) 16.722 ms 100.66.0.39 (100.66.0.39) 21.960 ms
4 100.65.1.225 (100.65.1.225) 0.209 ms 100.65.0.33 (100.65.0.33) 0.226 ms 100.65.1.161 (100.65.1.161) 0.323 ms
5 54.240.244.22 (54.240.244.22) 3.279 ms 54.240.244.111 (54.240.244.111) 1.272 ms 54.240.244.113 (54.240.244.113) 3.293 ms
6 54.240.244.254 (54.240.244.254) 7.867 ms 52.93.44.78 (52.93.44.78) 8.735 ms 52.93.44.30 (52.93.44.30) 13.645 ms
7 54.240.244.161 (54.240.244.161) 1.216 ms 1.205 ms 54.240.244.225 (54.240.244.225) 1.161 ms
8 * * *
9 * * *
10 * * *
11 104.18.59.56 (104.18.59.56) 2.564 ms * *

From Peru it is not possible to access any Cloudflare website, for now I am using VPN, I hope it is solved soon.

Cloudflare has implemented a fix for this issue and is currently monitoring the results. Let us know if you continue to experience issues. We apologize for the trouble.

1 Like

Hi, Cloonan. I have the same problem in Argentina and I see no changes after the fix. Thanks for keeping us informed!

I’m from Bahia, Brazil, and my website is still off.

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Still offline for brazil users

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Same error from Minas Gerais, Brazil. (São Paulo Region)

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Nossos clientes que utilizam Embratel (Claro, Net Virtua e outros produtos via embratel) estão sofrendo severas perdas de pacote para a rede Cloudflare

Start: Tue May 14 14:16:57 2019
HOST: eunarede Loss% Snt Last Avg Best Wrst StDev
1.|-- 192.168.1.1 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 10.53.128.1 0.0% 10 9.8 8.9 7.8 9.8 0.5
3.|-- bd040073.virtua.com.br 10.0% 10 8.7 8.2 4.4 9.7 1.4
4.|-- bd040072.virtua.com.br 0.0% 10 8.8 10.5 8.4 19.5 3.4
5.|-- embratel-T0-4-1-1-uacc02.ctamr.embratel.net.br 0.0% 10 9.1 12.4 8.4 20.4 4.8
6.|-- ebt-H0-11-0-0-tcore01.ctamc.embratel.net.br 0.0% 10 20.1 18.9 17.1 21.0 0.9
7.|-- ebt-B4101-tcore01.spomb.embratel.net.br 0.0% 10 22.9 22.1 18.3 30.1 3.3
8.|-- ebt-H0-4-0-1-agg02.spo.embratel.net.br 0.0% 10 17.9 17.5 16.4 19.3 0.7
9.|-- peer-B53-1702-agg02.spo.embratel.net.br 70.0% 10 21.8 20.1 18.6 21.8 1.4
10.|-- 104.27.157.48 70.0% 10 19.5 19.0 18.4 19.5 0.0

Quando via IPv6, a coisa parece estar mais feia ainda:

Start: Tue May 14 14:18:29 2019
HOST: eunarede Loss% Snt Last Avg Best Wrst StDev
1.|-- 2804:14c:87c3:39be:ce0d:ecff:fed7:9d61 0.0% 10 0.6 0.5 0.5 0.6 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
4.|-- 2804:14c:8700:1600:ac::1 50.0% 10 9.8 10.0 9.1 11.4 0.7
5.|-- 2804:a8:2:c8::1b5 60.0% 10 11.6 11.8 11.1 12.4 0.0
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
9.|-- 2804:a8:2:b8::fe 40.0% 10 20.8 18.8 17.2 20.8 1.0
10.|-- 2606:4700:30::681b:9d30 50.0% 6 16.9 18.5 16.9 19.7 1.2

The problem is still happening in Sao Paulo, even after the fix

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Our customer have issues accessing our web applications from Brazil and argentina.
I know there is an issue in brazil is there also one in argentina?

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I am merging all related posts to this thread so everyone sees when there is an update here and @cloonan doesn’t have to reply to many individual threads!

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