Error loading images in Argentina

#1

Hi! I’m getting this error with almost all images in my website.
My page starts loading but images download rate degradate after seconds and then stops.
https://file.nubing.com.ar/apps/49c0b85c-fc69-48fe-927f-28801f957067.jpg net::ERR_CONNECTION_CLOSED 200

Any suggestion?
Thanks!

1 Like
Problem accessing from Brazil and Argentina
Error loading images in Brasil
Problemas entre embratel e Cloudflare
Erro my site www.fenabb.org.br
Problemas de acceso en Peru
Network issues Brazil
Access to the site in Brazil
#2

I have the same problem with several of my pages pointed to cloudflare.

I have problems with the pages using the following IPs (cdn.cloudflare.net):

104.27.162.200
104.28.3.29

#3

The problem is occored in the Brazil!

test in the ping:
Esgotado o tempo limite do pedido.
Resposta de 104.18.59.56: bytes=32 tempo=23ms TTL=58
Resposta de 104.18.59.56: bytes=32 tempo=24ms TTL=58
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.

Estatísticas do Ping para 104.18.59.56:
Pacotes: send= 2437, ok= 1291, Fail= 1146 (47% de
fail),
Aproximar um número redondo de vezes em milissegundos:
Mínimo = 23ms, Máximo = 344ms, Média = 45ms
Control-C

Thanks!

#4

Yes, Cloudflarestatus shows an issue in POA, https://www.cloudflarestatus.com/, subscribe to the alert for updates.

2 Likes
Help with DNS
#5

Hi! I’m getting this error with almost all images in my website.
My page starts loading but images download rate degradate after seconds and then stops.

I have problems with the pages using the following IPs (cdn.cloudflare.net):

test in the ping:
Esgotado o tempo limite do pedido.
Resposta de 104.18.59.56: bytes=32 tempo=23ms TTL=58
Resposta de 104.18.59.56: bytes=32 tempo=24ms TTL=58
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.
Esgotado o tempo limite do pedido.

Estatísticas do Ping para 104.18.59.56:
Pacotes: send= 2437, ok= 1291, Fail= 1146 (47% de
fail),
Aproximar um número redondo de vezes em milissegundos:
Mínimo = 23ms, Máximo = 344ms, Média = 45ms
Control-C
Any suggestion?
Thanks!

#6

Clients under Embratel have issues to connect in cloudflare network https://www.cloudflarestatus.com/incidents/d13tr9267zkl

1 Like
#7

I’m having the similar problem. I can’t access anything in my website.

@cloonan, do you guys have an estimated time to fix this issue?

#8

No ETA on fix yet, but the issue has been identified and a fix is in process. I’ve subscribed to the alert and will post an update when it comes through.

2 Likes
#9

Several problems with Embratel + Cloudflare in Brazil

Start: Tue May 14 14:16:57 2019
HOST: eunarede Loss% Snt Last Avg Best Wrst StDev
1.|-- 192.168.1.1 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 10.53.128.1 0.0% 10 9.8 8.9 7.8 9.8 0.5
3.|-- bd040073.virtua.com.br 10.0% 10 8.7 8.2 4.4 9.7 1.4
4.|-- bd040072.virtua.com.br 0.0% 10 8.8 10.5 8.4 19.5 3.4
5.|-- embratel-T0-4-1-1-uacc02.ctamr.embratel.net.br 0.0% 10 9.1 12.4 8.4 20.4 4.8
6.|-- ebt-H0-11-0-0-tcore01.ctamc.embratel.net.br 0.0% 10 20.1 18.9 17.1 21.0 0.9
7.|-- ebt-B4101-tcore01.spomb.embratel.net.br 0.0% 10 22.9 22.1 18.3 30.1 3.3
8.|-- ebt-H0-4-0-1-agg02.spo.embratel.net.br 0.0% 10 17.9 17.5 16.4 19.3 0.7
9.|-- peer-B53-1702-agg02.spo.embratel.net.br 70.0% 10 21.8 20.1 18.6 21.8 1.4
10.|-- 104.27.157.48 70.0% 10 19.5 19.0 18.4 19.5 0.0

#10

In Sao Paulo this problem is occurred.

PING 104.18.58.56 56(84) bytes of data.
64 bytes from 104.18.58.56: icmp_seq=3 ttl=54 time=3.20 ms
64 bytes from 104.18.58.56: icmp_seq=4 ttl=54 time=3.19 ms
64 bytes from 104.18.58.56: icmp_seq=5 ttl=54 time=3.20 ms
64 bytes from 104.18.58.56: icmp_seq=7 ttl=54 time=3.17 ms
64 bytes from 104.18.58.56: icmp_seq=9 ttl=54 time=3.21 ms
64 bytes from 104.18.58.56: icmp_seq=10 ttl=54 time=3.16 ms
64 bytes from 104.18.58.56: icmp_seq=11 ttl=54 time=3.19 ms
64 bytes from 104.18.58.56: icmp_seq=12 ttl=54 time=3.16 ms
^C
— cxxxxxxx ping statistics —
30 packets transmitted, 8 received, 73% packet loss, time 29487ms
rtt min/avg/max/mdev = 3.163/3.190/3.210/0.076 ms

traceroute to 104.18.59.56, 30 hops max, 60 byte packets
1 exxxx.sa-east-1.compute.amazonaws.com (xxxxx) 101.724 ms 101.723 ms xxxxx 7.858 ms
2 100.66.0.140 (100.66.0.140) 16.893 ms 100.66.0.200 (100.66.0.200) 21.921 ms 100.66.0.212 (100.66.0.212) 49.885 ms
3 100.66.0.23 (100.66.0.23) 16.005 ms 100.66.0.81 (100.66.0.81) 16.722 ms 100.66.0.39 (100.66.0.39) 21.960 ms
4 100.65.1.225 (100.65.1.225) 0.209 ms 100.65.0.33 (100.65.0.33) 0.226 ms 100.65.1.161 (100.65.1.161) 0.323 ms
5 54.240.244.22 (54.240.244.22) 3.279 ms 54.240.244.111 (54.240.244.111) 1.272 ms 54.240.244.113 (54.240.244.113) 3.293 ms
6 54.240.244.254 (54.240.244.254) 7.867 ms 52.93.44.78 (52.93.44.78) 8.735 ms 52.93.44.30 (52.93.44.30) 13.645 ms
7 54.240.244.161 (54.240.244.161) 1.216 ms 1.205 ms 54.240.244.225 (54.240.244.225) 1.161 ms
8 * * *
9 * * *
10 * * *
11 104.18.59.56 (104.18.59.56) 2.564 ms * *

#11

From Peru it is not possible to access any CloudFlare website, for now I am using VPN, I hope it is solved soon.

#12

Cloudflare has implemented a fix for this issue and is currently monitoring the results. Let us know if you continue to experience issues. We apologize for the trouble.

1 Like
#13

Hi, Cloonan. I have the same problem in Argentina and I see no changes after the fix. Thanks for keeping us informed!

#14

I’m from Bahia, Brazil, and my website is still off.

1 Like
#15

Still offline for brazil users

1 Like
#16

Same error from Minas Gerais, Brazil. (São Paulo Region)

1 Like
#17

Nossos clientes que utilizam Embratel (Claro, Net Virtua e outros produtos via embratel) estão sofrendo severas perdas de pacote para a rede Cloudflare

Start: Tue May 14 14:16:57 2019
HOST: eunarede Loss% Snt Last Avg Best Wrst StDev
1.|-- 192.168.1.1 0.0% 10 0.3 0.3 0.2 0.5 0.0
2.|-- 10.53.128.1 0.0% 10 9.8 8.9 7.8 9.8 0.5
3.|-- bd040073.virtua.com.br 10.0% 10 8.7 8.2 4.4 9.7 1.4
4.|-- bd040072.virtua.com.br 0.0% 10 8.8 10.5 8.4 19.5 3.4
5.|-- embratel-T0-4-1-1-uacc02.ctamr.embratel.net.br 0.0% 10 9.1 12.4 8.4 20.4 4.8
6.|-- ebt-H0-11-0-0-tcore01.ctamc.embratel.net.br 0.0% 10 20.1 18.9 17.1 21.0 0.9
7.|-- ebt-B4101-tcore01.spomb.embratel.net.br 0.0% 10 22.9 22.1 18.3 30.1 3.3
8.|-- ebt-H0-4-0-1-agg02.spo.embratel.net.br 0.0% 10 17.9 17.5 16.4 19.3 0.7
9.|-- peer-B53-1702-agg02.spo.embratel.net.br 70.0% 10 21.8 20.1 18.6 21.8 1.4
10.|-- 104.27.157.48 70.0% 10 19.5 19.0 18.4 19.5 0.0

Quando via IPv6, a coisa parece estar mais feia ainda:

Start: Tue May 14 14:18:29 2019
HOST: eunarede Loss% Snt Last Avg Best Wrst StDev
1.|-- 2804:14c:87c3:39be:ce0d:ecff:fed7:9d61 0.0% 10 0.6 0.5 0.5 0.6 0.0
2.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
3.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
4.|-- 2804:14c:8700:1600:ac::1 50.0% 10 9.8 10.0 9.1 11.4 0.7
5.|-- 2804:a8:2:c8::1b5 60.0% 10 11.6 11.8 11.1 12.4 0.0
6.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
7.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
9.|-- 2804:a8:2:b8::fe 40.0% 10 20.8 18.8 17.2 20.8 1.0
10.|-- 2606:4700:30::681b:9d30 50.0% 6 16.9 18.5 16.9 19.7 1.2

#18

The problem is still happening in Sao Paulo, even after the fix

1 Like
#19

Our customer have issues accessing our web applications from Brazil and argentina.
I know there is an issue in brazil is there also one in argentina?

1 Like
#20

I am merging all related posts to this thread so everyone sees when there is an update here and @cloonan doesn’t have to reply to many individual threads!

2 Likes