Error for accessing my website "Sorry, you have been blocked"

What is the name of the domain?

vaiapp.top

What is the error message?

Sorry, you have been blocked You are unable to access vaiapp.top

What is the issue you’re encountering

I can not access my website. all traffic to my website has been blocked.

Was the site working with SSL prior to adding it to Cloudflare?

Yes

What is the current SSL/TLS setting?

Flexible

I am sorry to hear this.

Can reproduce the same:

I’d suggest you to double-check the Security → Events at Cloudflare dashboard under your Cloudflare account for your zone, or via direct link https://dash.cloudflare.com/?to=/:account/:zone/security/events.

You should be able to see the challenged or blocked event under the Security tab → Events at Cloudflare dashboard for your zone and know exactly which security option was triggered.

Could you please search for the RayID field and filter the events to check and share some more details what service was triggered to block me as well? :thinking:
Or just use filter for last 24 hours where Country equals Croatia :croatia: . Thank you in advance.

RayID list:

8fedab672a8f5a9d
8fedabe7eaaf3251
8fedabf8495d5ba3
8fedac0d5bbb5b96

Kindly, if you have received an email related to your zone having potentially abusive behaviour, please reply to the email that you’ve received from Cloudflare team.
Otherwise, please reach out directly to [email protected].
This issue has to be checked and solved by the Trust&Safety team.
Thank you for patience.

Please, do acknowledge below if it’s related to your case as well:

Hello

Here is RayID “8fedab672a8f5a9d” details:
{
“action”: “block”,
“clientASNDescription”: “”,
“clientAsn”: “”,
“clientCountryName”: “HR”,
“clientIP”: “”,
“clientRefererHost”: “”,
“clientRequestHTTPHost”: “vaiapp.top”,
“clientRequestHTTPMethodName”: “GET”,
“clientRequestHTTPProtocol”: “HTTP/3”,
“clientRequestPath”: “/”,
“clientRequestQuery”: “”,
“datetime”: “2025-01-08T16:47:27Z”,
“ref”: “”,
“rayName”: “8fedab672a8f5a9d”,
“ruleId”: “l7ddos”,
“rulesetId”: “”,
“source”: “l7ddos”,
“userAgent”: “Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:133.0) Gecko/20100101 Firefox/133.0”,
“matchIndex”: 0,
“metadata”: ,
“sampleInterval”: 1
}

I do not recieve any email related to abusive behaviour. Also I don’t use this domain to transfer V2Ray, XRay or other VPN traffic through Cloudflare.

Thank you for sharing feedback.

Kindly, reach out directly to [email protected] and share those details in your email message. It has to be checked what’s going on here with your domain since it’s a false trigger for your case.

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