Error csr key

i have a csr key - when i paste my csr key and click next
i get this error message
someone please help me

Failed to validate requested hostname *.onlinestudycenter.cf: This zone is either not part of your account, or you do not have access to it. Please contact support if using a multi-user organization. (Code: 1010)

4 posts were merged into an existing topic: SSL CERTIFICATE pending