Error Code: 1323 “You cannot add or modify subscriptions or services”

What is the name of the domain?

itbaku.az

What is the error number?

1323

What is the error message?

You cannot add or modify subscriptions or services until all invoices are paid. Download each “Unpaid” invoice on your Billing page and click the “Pay online” link within each invoice to fix your account (Code: 1323)

What is the issue you’re encountering

I can’t add the domain bioin.shop and other domains, not work same message with error cod 1323.

What steps have you taken to resolve the issue?

I didn’t solve it; I still get an error message and sent many emails to the customer support, and no one answer, and they are not solving my issue.

Billing issues requre a Billing ticket with Support

01057492

In what area can we help you?

Invoice

What are the steps to reproduce the issue?

You can add itbaku.az
Click on the → Free plan → and the same error will appear on both domains: error 1323, I don’t have any open invoices.

Why don’t you help solve the problem?

The Cloudflare team has been ignoring my problem for weeks. I create a ticket, they close the ticket before the problem is solved.

Hi @abulhasan.taghizade I see my colleague replied on your ticket about an hour before your post here indicating the issue was resolved. Can you respond on ticket 01057492 if that is not the case? Please also let us know here.

The problem still persists…

пн, 9 сент. 2024 г. в 22:33, cloonan via Cloudflare Community <[email protected]>:

(attachments)

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I will let the team know. Sorry for the issues.


@abulhasan.taghizade the team just confirmed you should be good to go, let us know if you encounter any issues. Sorry for the delay.

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