Error Code: 1323 "You cannot add or modify subscriptions or services"

[Muhammad_Eldeeb]

What is the name of the domain?

bioin.shop

What is the error number?

1323

What is the error message?

You cannot add or modify subscriptions or services until all invoices are paid. Download each “Unpaid” invoice on your Billing page and click the “Pay online” link within each invoice to fix your account (Code: 1323)

What is the issue you’re encountering

I can’t add the domain bioin.shop and other domains, not work same message with error cod 1323.

What steps have you taken to resolve the issue?

I didn’t solve it; I still get an error message and sent many emails to the customer support, and no one answer, and they are not solving my issue.

In what area can we help you?

Invoice

What are the steps to reproduce the issue?

You can add bioin.shop
Click on the → Free plan → and the same error will appear on both domains: error 1323, I don’t have any open invoices.

Screenshot of the error

[ikmal]

Hello,
Questions about billing/account will need to be resolved by the Customer Support team and cannot be resolved on the Community. You can open a Billing ticket here, https://dash.cloudflare.com/?to=/:account/support

[Muhammad_Eldeeb]

No one reply. I sent ticket to the support team from the 1 Aug and no reply until now and I am not able to create any website on the Cloudflare. Plz, help me.

[sufi]

Hi there,

I see that one of your ticket has been attended and awaiting your reply, while the other has been escalated to our Billing Team. Do wait for an update from the tickets as we are not able to assist on billing matters through community.

[malmeida]

Hi @Muhammad_Eldeeb,

After checking our logs, it seems to me that this issue is already solved.

Could you please let us know if you need further assistance?

Thanks in advance.