Hi,
I’m having a MAJOR issue upgrading my sites “back” to pro. Not sure what happened but they were suddenly switched back to a free plan in January and now I’m trying to upgrade them back to pro and now I am receiving the following error.
The zone cannot be upgraded at this time (Code: 1258)
I have been back and forth with support via ticket # [3162135] providing multiple different payment methods (CC’s and Paypal) and still receiving the same error.
I cannot even upgrade to business to speak to someone in real time. Hopefully someone here can provide some assistance.
Thank you in advance.