I have customers that are getting an error clicking this link from the Facebook mobile app: https://learn.trainingauthors.com/
It shows that the website it down. Then, when I click to open the link in a browser, it shows “Do you want to download learn.trainingauthors.com”? If I click the X on that popup, the site will finally open.
This is what happens: Dropbox - Link not working from FB.MP4 - Simplify your life
Anyone know why this is happening?
I can’t seem to reproduce it, I get a login screen… Can you share some screenshots?
I have only been able to reproduce it from the Facebook app on my iPhone.
Did you watch the video?
Sorry, completely missed the link 
The first error I fear is a problem with the Facebook app, which is unrelated from the actual website. The second one might be something to with the additional query string Facebook adds to each URL. I am wondering if it’s due to something on the server when seeing that query string, as I can’t see how Cloudflare can cause this kind of issue.
Okay thanks! It’s so weird because I haven’t seen this happen with any of my other URL’s.
Yeah, it might be due to the specific case of having a login page…
I just noticed it I change the link to :: Training Authors Products :: then it works. I wonder why it won’t work with out the /site/login/? Any ideas?
Yeah, it’s server side… if it changes due to the path, some path is misconfigured as there are 2 redirects, from what I can see.
Thank you! What does that mean it’s server side?
I use Everlesson to host my classes. Would it be something from them? Or Cloudflare?
This.
Thank you!
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