Error checking mail for your external accounts

General
1

After making a full setup of Cloudflare with my website qikitsolution.com hosted at Hostgator, I am getting an error message in Gmail as:

Error checking mail for your external accounts. As I was using all my webmail accounts in Gmail to send and receive emails.

Also, I can see a warning sign on the MX record row that “This record exposes your origin IP.”

Please help to fix this error.

Thanks!

2

Cloudflare doesn’t proxy email, so email-related hostnames need to be set to :grey:. Your ‘mail’ DNS record needs to be set to :grey:.

Since it sounds like you’re hosting email and a website on the same server, you can’t hide your web server’s IP address because that same IP address is for email.

4

That should work as long as your mail clients are configured to send and receive through the ‘mail’ hostname.

5

Thanks for the reply. But It doesn’t seems to b working from my side. :frowning: I am able to use TLS mode to send and receive emails but I want to use it with SSL mode.

6

That’s completely up to your mail host. Cloudflare is not part of that connection.

7

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