Error adding zone - "Please ensure you are providing the root domain"

Hi all,

I’m trying to add a domain to Cloudflare but keep getting the following error:

“Please ensure you are providing the root domain and not a TLD (e.g., example.com, not .com)”

The steps I’ve tried:

  1. Went to the Cloudflare dashboard and clicked Add Site
  2. Entered my domain example.com (not the TLD .com)
  3. Selected the free plan
  4. Clicked continue

But on the next page, I get the error about not providing the root domain.

I double-checked and definitely entered rithipul.kh (TLD, .kh) correctly, not just .com.

Is there something I’m missing in my domain configuration? Or is there an issue currently when adding zones?

Any help would be appreciated! I’m looking forward to using Cloudflare but can’t get my domain added.

Let me know if any other details would be helpful.

Thanks in advance!

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