Error Adding Website

Trying to add a website to my cloudflare account but getting a message:

" The zone name provided is subject to a hold which disallows the creation of this zone. Please contact the domain owner to have this hold removed."

I’ve just purchased this at GoDaddy and confirmed that it is unlocked so wondering if the issues is that this domain was previously used at Cloudflare by a different account.

I’ve seen some responses that I may need to prove ownership but not sure how to do that. Any pointers would be much appreciated.

I would recommend opening an account ticket via support: https://dash.cloudflare.com/?to=/:account/support. If you share the number after you created it, then I can escalate it.

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Thanks for the quick reply. The ticket is [3049915].

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Thank you, I just flagged that for the Support team, I also cc’d myself to track progress.

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