May I ask for the example of the URL or how did you done it? Via HTTP request, or API?
Kindly, could you please cross-check and share your URL example in in bracketed dot [.] notation (https://example[dot]com/image.jpg?query_parameters_here) in your next reply here so we could double-check, troubleshoot and provide some more feedback information about the issue?
So you’re using this on two domains, both having it enabled? And it’s not a case where on one of them you’ve enabled and allowed to resize from other origins?
Following the above URL with notes, resize from any origin and Image Transformation enabled on my zone, despite I’ve got Woerkers enabled and using on that account, I can say it’s working normally for my case at least.
The only difference between a working account and this one is that it has the “Images Basic Base” plan enabled. Does this interfere with “Image Transformations”? I guess it shouldn’t and I couldn’t find anything in the docs that you can’t use both.
To use Image Transformations feature, an Images plan should be purchased.
I do have Subscription and then have enabled Transofmrations for the particular zone.
From the Troubleshooting about your error 9524, since you’re not using Worker, does Pages have something to do with it, otherwise missing at least Free plan?
From the Troubleshooting about your error 9524, since you’re not using Worker, does Pages have something to do with it, otherwise missing at least Free plan?
The Troubleshooting does not apply for this issue. No workers present and using workers give me event stranger issues … (getting a 200 from the resize fetch but it serves the origin un-transformed image).
I have the “Image Basic Base” plan enabled which somehow changes the menu and removes the “Plans” item from the left.
I’m experiencing the same issue. After I enabled the workers for transformation, the image transformation via URL of my zone got corrupted, even if I turned off all the workers and re-enable the transformations for the zone.
I have the same issue here, but I receive a redirect to the original image.
Status Code: 307 Temporary Redirect
I don’t use workers or Pages. My transformations stopped two days ago. I’ve asked support but received no response. I added the Image plan and was charged twice; support did not address this issue either.
cf-cache-status: HIT
cf-not-resized: err=9524
cf-polished: origSize=92724
Furthermore, I get the Error 9524: image could not be resized (200) once I try over your domain with some other example image where source is not a part of your main domain (maybe because resizing from other origin isn’t enabled).
May I ask if files.thehandbook.com is an R2 bucket of WordPress or?
I submitted a problem two days ago, had a few chats with support and nothing happened.
Just “Dear customer, you will have to wait for our team to resolve this issue…”
