Error 526 without solution

hey guys, my website is not loading and this is what Cloudways wrote me to tell u in order to advance in fixing the website:

" Hi there,

Thank you for writing us back and sharing the screenshot.

As you have not taken your site live from cloudways, so it seems to be the issue on your source site. The issue is related to cloudflare and you can contact cloudflare support to resolve this issue on your source site. Once this issue is resolved, you can perform local host entry to check the migrated site on cloudways.

This is the local host entry you will be doing on your end to check the functionality of the migrated site.
178.128.164.16 orvecli.com www.orvecli.com

"

could you please assist? It has been going on for so many months now

Error 526 means there’s a problem with SSL or the certificate on your origin server.

You can “pause Cloudflare” or set the DNS record to “DNS only” to bypass Cloudflare and see what the issue is direct to your origin server. Fix the problem there (check port 443 is open and accepting connections and that a valid SSL certificate is in place for the hostname) and then you can re-enable Cloudflare.

If you pause Cloudflare, you can post back and someone can check the SSL certificate directly.

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Error 526 occurs when these two conditions are true:

  1. Cloudflare cannot validate the SSL certificate at your origin web server, and
  2. Full SSL (Strict) SSL is set in the Overview tab of your Cloudflare SSL/TLS app.

Resolution

For a potential quick fix, set SSL to Full instead of Full (strict) in the Overview tab of your Cloudflare SSL/TLS app for the domain.

Request your server administrator or hosting provider to review the origin web server’s SSL certificates and verify that:

If the origin server uses a self-signed certificate, configure the domain to use Full SSL instead of Full SSL (Strict). Refer to recommended SSL settings for your origin.

You can read more at Troubleshooting Cloudflare 5XX errors · Cloudflare Support docs.

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