Error 524 When Trying to login using wp-admin

I am having error 524 when trying access to the wp-admin of my website (regular users of the website are not having issues). We tried having them use the wp-login.php instead to log in and it’s working. Is there something we need to have the hosting company do so wp-admin works?

A 524 is a timeout. Typically over 100 seconds. Out of curiosity, how long does it take wp-login to load?

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