hello everyone. I need a big hand from you.
I need support to keep my brother’s site, regginalife.com, from dying.
Unfortunately my brother passed away last January 14th and I, even though I’m a computer scientist, have no idea what to do. He was a genius. A computer programmer with a passion for websites, I’m more into hardware and infrastructure. I noticed that the site has been down for a few days and with great difficulty I managed to find the credentials to access cloudflare. The problem is that I don’t have the faintest idea of what to do. I tried, reading some FAQs, to change some parameters, but with poor results. I want to continue his project, I don’t want to kill what he loved most, and the fact that the site hasn’t been working for 10 days makes me feel guilty towards him. The error is 522, don’t ask me for more. I remain at your disposal if you need more information. Please help me
I would guess that the website wasn’t paid for anymore, so it was shut down by the host.
If you share the DNS A record from the DNS page in Cloudflare, or just a screenshot of that page, I can probably tell you which company was used to host the website.
thanks for the reply.
I took these two screenshots, I hope they can be useful. However, I don’t think the domain has expired because looking at the cloudflare deadlines the domain appears to expire in May 2025
The domain has not expired, but the hosting probably has.
Now, in your screenshot, I see another domain that has already expired (eurowebitalia.it) that seems to have belonged to your brother as well.
The IP address in your screenshot belongs to the company Simply Transit:
I’d recommend that you contact them and explain the situation. Definitely mention the IP address as well as the 2 domains to them. Though I must warn you, it is possible your brother wasn’t directly a customer of them but via a 3rd party.
could it be Aruba?
I found some credentials on your computer but I can’t log in, even when I do a password recovery it tells me that that email is not registered
Cloudflare sits between the server of a website and the visitor. When you try to open a website, you send a request to Cloudflare, and Cloudflare forwards it to the server. This allows Cloudflare to provide services on top of the website.
Error 522 (Connection Timeout) means that the server did not respond. Most servers are paid for on a monthly basis, so this isn’t unexpected.
Aruba doesn’t have any IP addresses in the 94.76.224.x range, so they won’t be the hosting provider. They might be where the eurowebitalia.it domain was registered.
In your screenshot, you can see that the MX record points to server.eurowebitalia.it. The MX record is where emails are sent, and your brother seems to have had it’s own email server running on server.eurowebitalia.it. But as the domain has expired and the server is no longer online, you can’t receive emails for @regginalife.com anymore either.
If you wanted, you could find a new email provider and change the MX record for regginalife.com so that you can receive emails again to make some progress.
I solved it.
The host was on register.it and had actually expired on February 7th. Once the payment has been made, the site is back online.
Thank you so much for the support!!!