Error 522 when using Digi telco, no problem for Wifi and other telco

hi,
when i’m using Digi telco (Malaysia) to access my website will return 522 time out error
but no problem for other telco like Maxis, Celcom and other ISP like Unifi no problem to access
any solution for this situation?
thanks

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Can you try accessing example.com/cdn-cgi/trace (use your own domain instead of the example) and post the Colo it shows? And do the same from those other ISPs as well.

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hi,

for ISP that can access show colo=SIN
for ISP cannot access show colo=KUL

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if disabled proxy then i can access my website with Digi ISP
if enabled proxy then cannot access and return 522 connection timeout error
may i know what is the issue?
thanks

A 522 error typically happens when Cloudflare requests to the origin (your webserver) get blocked. Review the suggestions in this Community Tip for troubleshooting ideas.

Yes, you are right.
I had the same problem.
Only DIGI has this problem.

I have tried this also,
I think it is the problem between digi and cloudflare.
not about our origin server.

i created another server in Hong Kong, same setting as current server, no issue for Digi
only server in Malaysia got this kind of issue

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