Error 522 - unable to access the website

Every time we try to enable the proxy on one of our sub-domains, we cannot access the website.

Hey there @alibre

Error 522 indicates that Cloudflare is unable to establish a TCP connection over to your origin server. Here’s a step-by-step guide to troubleshoot:

  1. Check your server’s firewall settings to ensure it’s not blocking Cloudflare’s IPs.
  2. Verify that your hosting provider isn’t experiencing any issues.
  3. Ensure your web server is running and there are no network issues.
  4. Confirm that Cloudflare’s IP addresses are allowlisted on your server.

For more detailed instructions, please refer to Cloudflare’s community tip on fixing Error 522: Community Tip - Fixing Error 522: Connection timed out.

That being said, could you please provide a domain name and a record that is facing the issue? If this is also persisting, could I please have you open a Support ticket and provide the ticket number here for further investigation.

Thanks! :cowboy_hat_face:

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