Error 522 - Still getting after upgrading Google Cloud trial ended

DNS & Network
#1

HI,

I am a total beginner with no idea of technical details.
website : theworldnomads.com
I got domain from namecheap & host from Google. Had used google cloud $300 free trial. It ended 4 days ago and I upgraded into paid version 2 days ago. Last time when I checked my website (6 days ago), it was working fine.

I am guessing the error is related to that I have not upgraded before trial ends & my website have not activated yet.

Is my assumption correct? If so, how long it takes my website to work normal?
If not, what other issue can be?

IP address & DNS seems all correct.
Pleeeeeeeeeeeeease help.

Thank you.

#2

522s are covered at Community Tip - Fixing Error 522: Connection timed out.

Essentially your IP addresses are either not correct or are blocking Cloudflare’s requests. Does it work when you pause Cloudflare (main page bottom right)?

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#3

Thank you very much for your reply.
But how can I pause Cloudfare? What do you mean by main page bottom right?

Thanks.

#4

The bottom right of the Overview screen on Cloudflare.

#5

When paused, getting an error “The site cannot be reached”.

I dont have any firewall and the website cannot be reached from all different devices as well as different countries.

#6

Then you have either a Hosting error, or incorrect DNS records.

#7

That’s something you need to clarify with your host then. You should check if you have the right addresses and if you do why they do not respond.

#8

The DNS seems correct.

My host meaning Google Cloudfare right?
Should i raise a ticket in order to contact them? (There was no “live chat” option like Namecheap. Could not find a way to contact them. Would you be able to direct me?

Thank you.

#9

You paused it and it still did not work. That means it is an issue with your host and Cloudflare is not involved.

I would suggest you keep it paused and clarify it with your host and only unpause once everything works.

2 Likes
#10

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