Error 522 - No cuento con acceso a panel de administración

Website, Application, Performance DNS & Network
1

What is the name of the domain?

‘quimpharma.com.mx’

What is the error number?

522

What is the error message?

Connection timed out Error code 522 Visit cloudflare.com for more information. 2024-11-20 17:55:20 UTC

What is the issue you’re encountering

No visualizo mi página web

What steps have you taken to resolve the issue?

Revisión de IPs Cloudflare con el proveedor de hosting
Revisión de keepalives

What feature, service or problem is this related to?

Nameservers

2

Hi there,

Please check the A record for quimpharma.com.mx as it’s pointing to an incorrect IP address or to a server that is currently not responding to http requests.

Take care.

3

I appreciate your response.

I have a bigger problem, I hope you can help me.
I don’t have administrator access to check what you mentioned, I had to create a new account in Cloudflare but I don’t have any configuration in it. I tell you that the person in charge of the IT area left the company and did not leave the accesses. How can I get the main access to my domain?

Thank you for your attention.

4

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