I am not sure what category to put this under. Sorry for using General.
I have two sites that have been working fine for months and months. Today, I get notification that the site(s) isn’t loading. Hosting insists the server is fine, I can access the site via the IP address. They have checked the cloudflare IP addresses and nothing is blocked. Their solution is to change the name servers to point to them and skip cloud flare. BUT we are using cloudflare to speed up the site. I don’t know what to do at this point since they say it’s not them. They had me delete and recreate the A record for the domain, clear the cache. At some point one of their techs said they restarted some services and it worked fine for a bit, but then an hour later it went down again. They still insist it’s not them.
The sites so far are firstcarewomensclinic.com and fatreels.com. I would appreciate any suggestions if anyone has any. Otherwise this evening I will have to point the name servers back to Green Geeks hosting.
Thanks so much!