Error 521 - Unable to have support

[guidomix]

@fritex

By the history lookup for A type DNS records for your domain cocambo.com , it should be Aruba S.p.A.:

Yes i’ve already checked it. Tucows domain exists as hosting provider?

@fritex

Are you sure you do not have any other services at Aruba?

@fritex

In that case, you would need to purchase a web hosting space for your domain.
Furthermore, point your DNS records at Cloudflare dashboard to the new IP address which you would get from your new hosting provider.
If the hosting is expired and you do not know who the hosting provider was, I am afraid you cannot get back the old files.

I suppose that the only reason because i’ve 521 error is the hosting expired, i don’t know it for real because i don’t know where the files are located.

@fritex

If you contacted Cloudflare support, may I ask to post your ticket number here?

Ticket number 2197216 .