Error 520 - What's the solution?

Hi everyone, I was wondering if someone could help to advise on an issue with our site -> www.planmygapyear.co.uk

We are getting an Error 520 page on a number of pages on the site. Its an intermittent issue as sometimes it works fine and there’s no way to pin point the problem to a particular area/browser/time of day. The homepage always works ok.

I appreciate the general article from Cloudflare on possible issues but I was hoping someone could check out the root cause here? Our hosting company advice to contact Cloudflare and vis versa.

Any advice would be greatly appreciated. Thank you.

As well as the support article, have you seen this community tip?

Point 3 in that article seems like a good place to start.

1 Like

@domjh - thanks for the advice. I had whitelisted the CF IP range but the issue is still there :frowning:

We don’t have access to your account, if you have tried everything there, I would follow step 6 in the article I linked to making sure you include both HAR files so support can take a look at the connections and hopefully track down the issue.

1 Like

This topic was automatically closed after 30 days. New replies are no longer allowed.