We’ve been getting a lot of “503 Service Unavailable” with “Cloudflare” in the message. According to this post, our host doesn’t seem to be the issue: Community Tip - Fixing Error: 503 Service Unavailable / Service Temporarily Unavailable
Time we last received the error: 02:01 (GMT -3)
As I don’t have access to a desktop PC right now, I have attached a few screenshots to hopefully help debug the issue.
The traceroute is from an online local tool (ipok.com.br)
Cloudflare says on its support page this issue is their responsibility. They ask users to send them a ticket with more information so cases like this can be looked into. However, how can I do that if I can’t send them any tickets? Is there at least a form I can submit?
I think your nameservers are not pointing to your domain name or you added hosting and Cloudflare nameservers back to back. the other issue could be ssl issue i also faced an issue when i activated Cloudflare ssl then my hosting coflicted with that. Peace
Hi! Cloudflare works fine on my website 99% of the time, let’s say. Those errors aren’t permanent, they’re rather sporadic, but they’re there at least a dozen times a day. However, they didn’t use to happen at all. Given that, I don’t think there’s an issue with nameservers. I also checked the SSL installation and it looks all right. Thanks for the response though!
So, I decided to check the SSL settings one more time. I had two SSL certificates. The first one covered the domain and any existing subdomains. However, when I created a new subdomain, I had issued a new SSL certificate, as I hadn’t saved the original certificate’s private key.
Because of that, I guess some sort of conflict could be happening from time to time. So I decided to revoke all SSL certificates and issue a single one both for the domain and for its subdomain.
I haven’t identified any 5XX errors since then. Thanks for the help!